Client Feedback

We like to obtain feedback from our clients and at the conclusion of every case we send all clients a Client Feedback Questionnaire which can be completed anonymously if they wish.

Some of the recent comments received from clients are as follows:

“I’d like to say how enjoyable it was working with you (Kathleen), Estelle, David and Samantha. I thought you all consistently showed exemplary professionalism and humanity in a very sensitive case.” – John Ross, Independent Advocate (21.07.16)

“You have a fantastic team and made the journey so much easier. Very proactive and always kept me fully in the loop. I could not have asked for a better service and would thoroughly recommend you. Should I need assistance in the future, you would be the first people I contact” (08.03.17)

“I very much appreciate all the help that you have given me……You and your wonderful staff have been kind, patient and very understanding during an extremely stressful time.” (09.10.15)

“David is thoughtful, sensitive and clear in his approach, which was extremely useful. He goes out of his way to communicate throughout proceedings. The team are very kind and responsive too. Thank you!” (14.06.17)


In 2016/2017 the firm made donations to the following charities:

  • NSPCC - “Cruelty to children must stop. FULL STOP”.
  • Unicef - “Working for children worldwide”.
  • Barnardo’s – “Believe in children”
  • Last Hope Animal Rescue.